dk132's Privacy Policy

dk132 uses your collected information for the following legitimate purposes:

1. Account management & identity verification: To create, maintain, and secure your account, and to confirm age verification (21+).
2. Service delivery: To smoothly operate cricket betting, slot games, live casino, and other gaming services.
3. Financial transaction processing: To carry out deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
4. Customer support: To resolve your questions and issues via 24/7 live chat and email.
5. Security & fraud prevention: To detect and prevent unauthorized access, fraud, and illegal activity.
6. Legal compliance: To comply with applicable laws and regulations.
7. Platform improvement: To enhance the quality of our services and enrich the user experience.
8. Promotional communications: To inform you about bonus offers and relevant updates, with your consent.

dk132 uses cookies and similar technologies to improve your browsing experience and ensure security. Cookies are small text files stored on your device.

Cookies we use:

• Essential cookies: Required for the core functionality of the platform; they maintain login sessions.
• Functional cookies: Remember your preferences and language settings.
• Analytical cookies: Used to measure platform performance and make improvements.
• Security cookies: Help detect and prevent fraudulent activity.

You can control cookies by changing your browser settings; however, disabling certain essential cookies may affect the platform's functionality.

dk132 does not sell your personal information. However, we may disclose specific information in the following circumstances:

5.1 Service Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfer), identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may only use information for the specified purpose.

5.2 Legal Requirements

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or obligations under applicable law.

5.3 Security Protection

Information may be shared with relevant authorities to detect and investigate fraud, money laundering, or other illegal activity.

5.4 Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, your information may be transferred to the relevant parties. We will notify you before any such change.

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or until our legal obligations are met.

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for a specified period after account closure, in accordance with applicable law.
• After the specified period has elapsed, unnecessary information is securely deleted or anonymised.

dk132 has implemented industry-standard technical and organisational measures to keep your personal information secure:

• SSL encryption: SSL/TLS encryption technology is used during data transmission, protecting information from third-party access.
• Encrypted storage: Stored data is protected by strong encryption algorithms.
• Access controls: Strict role-based access controls are in place; only authorised personnel can access the information they need.
• Security monitoring: System security is regularly tested and monitored.
• Secure payment gateway: All financial transactions are processed through secure payment channels.

No method of transmitting information over the internet is completely secure. However, we maintain every effort to protect your information and continuously improve our security technologies and practices.

As a user of the dk132 platform, you have the following rights over your own information:

1. Right of access: The right to request a copy of the information we hold about you.
2. Right to rectification: The right to request correction of incomplete or inaccurate information held about you.
3. Right to erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
4. Right to restrict processing: The right to request that processing of your information be restricted in certain cases.
5. Right to portability: The right to receive your information in a structured, commonly used format.
6. Right to object: The right to object to the processing of your information in certain ways.
7. Right to withdraw consent: The right to withdraw consent at any time from data processing carried out on the basis of consent.

dk132's services are exclusively for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at registration.

If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us.

dk132 reserves the right to update this Privacy Policy based on service improvements, legal changes, or operational requirements.

For significant changes, we will notify registered users via email or by displaying a notice on the platform. The updated policy will take effect from the date of publication.

Continuing to use our Services after a change is made will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.

Your personal information may be processed or stored in countries or regions where data protection laws differ from those in Bangladesh. Regardless of where information is transferred, we are committed to maintaining the standards set out in this Privacy Policy.

For international data transfers, we follow applicable legal procedures and ensure appropriate safeguards are in place.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact dk132's data protection team:

• Email: [email protected]
• Live chat: Available 24/7 via the website
• Language: Support is available in Bengali and English

We take all privacy-related requests seriously and are committed to responding in a timely manner in accordance with applicable law.